Stop losing members to failed payments
Up to 40% of member cancellations in subscription-based organizations are caused by payment failures — not dissatisfaction. In Denmark, expired Dankort and declined MobilePay charges are the silent revenue killer. Wemba intercepts every failure automatically.
40%
Of total member loss is caused by payment failures, not dissatisfaction
70%+
Of failed charges recovered with automated smart retry logic
0
Awkward calls from the treasurer to members about overdue fees
Retain members across three phases
AI Retry Logic & Automatic Card Updater
When a Dankort expires or a MobilePay charge is soft-declined, Wemba doesn't just retry blindly. We automatically fetch updated card details from Visa/Mastercard networks and retry at the statistically optimal moment — recovering up to 30% of failures before the member even notices.
Branded Dunning Flows via Email & SMS
When automatic recovery fails, Wemba triggers personalized, branded reminder sequences. Members get a secure 1-click payment update link directly on their phone — no login required, no awkward call from the kasserer needed.
Configurable Grace Periods
You decide what happens when reminders are ignored. Automatically downgrade the member's tier, suspend their access or deactivate their digital membership card after a defined number of days — your ledger stays clean without anyone manually following up.
Everything you need to retain your members
Protect 10–20% of Annual Revenue
Every member rescued from an involuntary cancellation compounds into significantly higher long-term revenue.
Free Your Kasserer
Let Wemba chase the payments. Your treasurer focuses on the community — not chasing overdue bank transfers.
Granular Churn Analytics
Filter lost members by failure type (expired card, insufficient funds, declined MobilePay) to pinpoint exactly where revenue leaks and fix it.